FAQ

Please note we operate on QLD time! 

This is one hour behind NSW.

From June to November on the east coast of Australia.
Behaviours change throughout the season.
If you want to try see mothers and calf’s, come in late October November.
The best time to swim with whales is between the months of August to October

There is no best time of day to see whales, it’s up to you.

We are departing from:

NSW Tours:
151 Chinderah Bay Dr, Chinderah NSW 2487.

Look for the white trailer, your friendly crew will be brewing coffee!

The whale watch tours are approx. 2 ½ hours from departure.
Our whale swim tours are approx. 3 ½ hrs from departure

We guarantee you will see whales, or we will take you out again for free.
Unfortunately, we cannot guarantee you will get to swim with them, but we offer a 50% off for your next swim adventure if we are unsuccessful on the first tour.

RIB-Rigid Inflatable Boat, originally designed and built as rescue craft and patrol vessels and are driven by 2x 250hp engines.

Yes! Our aim is to pass on as much knowledge as we can.
There’s a lot to learn

Our boat here at Cooly Eco Adventures is custom built for offshore adventure, with safe and secure seating and 360 degree viewing it is quite a thrill ride.
Small groups allows us to give you a more personalised experience and you won’t have to fight anyone for the best spot.

It is colder out on the water so come prepared with layers. We recommend:

• Beanie, warm jumper/ jacket 
• Spray jacket/ Rain coat (Due to COVID-19 we are unable to provide spray jackets at this time)
• Sunglasses and hat
• Camera, Gopro etc
• Drinking water

We have a lot of rules and regulations to follow in regard to watching and swimming with whales. Must stay at least 100m from a whale and 30m approach for swimming. Luckily though, the whales never get a copy of these regulations, so if they want to come to us, which they often do. That’s fine!

Yes, we encourage you to bring a few light snacks, we provide tea, coffee and snacks pre-departure but there is nothing for sale onboard.

Unfortunately no, we do not sell any bottled water. Please bring your own, or you can re-fill your water bottle with us when you get here.

Due to limited space onboard, we provide dry bags for you so you can easily access your belongings. like your camera etc as well as the seats open up to store valuables such as wallet phones etc
Unfortunately, no Backpacks or large bags allowed onboard.

Yes, by law we must provide lifejackets. We proved very comfortable personal floatation devices that must be worn at all times, unless entering the water on a swim/snorkel tour

Travelling at speeds of up to 35knots (65km/h). The Captain will determine the safe speed at any given time during the day.

Unfortunately, Mother Nature plays a big role in whether or not we run the tour.
If we cancel due to the weather, you will have the option of booking on another day. Please read our terms & Conditions in regard to refunds.

Possibly, but it’s all part of the adventure. If you have booked a swim tour or snorkel, then yes defiantly

Make sure you wear multiple layers, it gets a lot colder out on the water.
We recommend a long sleeve shirt, a jumper and a jacket. Make sure to bring a Hat as well. Please referred to our what to bring section

Please book online or call us on

1300 1-OCEAN

Whale swimming and Whale Watching must be paid in full 24hrs prior to departure. But, please call us if not within this time frame as we may have some spare seats for our next tour.

Yes, Private charters are available. Please call or email us for availability.

Seasickness is a common disturbance of the inner ear - affecting your sense of balance and equilibrium. If you think you’re prone to seasickness or motion sickness, we do advise that you consult your doctor or pharmacist and purchase your own seasickness tablets prior to joining us. However if you forget we have seasickness tablets available for purchase before we depart on your ocean adventure.